About_LDS_

Why DM

Dedicated sales and technical service

DM have very clear knowledge of the product and service they offer. Our team members are energetic, dynamic and very keen to “serve you the Best” (Rest assured, we are customer satisfaction-oriented and always strive for service excellence for our valued customers that is second to none.). DM are a business partner you can rely on for most of your gear motor, gear reducer and conveyor belts requirements.

 

Stockiest and distribution

In today’s highly competitive business environment, customers and OEMs cannot afford any machine’s downtime or equipment’s delay in delivery due to component shortages. In this respect, while we do not encourage our customers to totally rely on our ability to fulfil every order from stock, having the most comprehensive range of servobox and compact ac motor stocks available throughout Malaysia certainly provides a safety net on most occasions.

 

Cost-saving and competency

Through continuous improvement programs and close partnership with the product principals, DM’s customers often enjoy substantial cost saving in our gear motor and conveyor belting compared to standard market offers. So, Why Pay More?

 

Product / Manufacturer warranty

Product Warranty is a very important consideration when you decide to purchase a product. This is your insurance that if something should go wrong with a product, we will stand behind the product and carry out any repairs needed. At DM, we offer 12 months manufacturer warranty on all products we sell (unless otherwise stated). We provide replacement free of charge if any product fails within the warranty period.

 

Product sourcing globally

We also offer a large range of industrial automation products and we are capable of sourcing those difficult-to-find components found on your machineries. If we do not carry the particular brand name being used on your machine we are able to take the specifications of these obsolete components and find the cross reference that best fits your needs. We do have weekly air shipment and monthly sea shipment to Malaysia which provide prompt delivery service of unique motor ranges requested by our customer.

 

Prompt delivery

At DM, we believe that building and sustaining customer relations is as important as delivering the quality products. Hence we always ensure prompt delivery of all the products requested by our customer. This is just another part of DM’s commitment to your business, don’t you like it!

 

Stock_service_sales